Great careers are built on the heart, not the head

drawing of a heart

Photo Source: Microsoft Office Images


“The irony of the leader of McDonald’s dying of a sudden heart attack is not lost on me, but seldom have I been so impressed by a single conversation with another human being that his words stayed with me ten years later.

When we spoke to Jim Cantalupo in 2004, he was the CEO of McDonald’s, and his mission was to restore the company to its previous excellence. Years earlier, Cantalupo had retired from McDonald’s after taking the international business from 2,000 restaurants in 40 countries to 13,000 restaurants in 120…”

Read more of Bruce Kasanoff’s LinkedIn blog post, “Great careers are built on the heart, not the head,” here.